What else brands like Telstra should be doing to make you feel better about being a customer or entice you to become one?
What do you want to see them do now and into the future?

 

 

 

It is important to note that this information is being provided for research purposes only, and may not be used for any other purpose.

By accessing the videos, you agree to abide by the Australian Privacy Principles and The Research Society Code of Conduct.